Privacy Policy

1. Introduction

This Privacy Policy explains how PLAYNHOST (“we,” “our,” “us”) collects, uses, and protects your personal information when you use our services.
By using our services, you agree to the collection and use of information as described here.

2. Personal Information

When creating an account or placing an order, you may be asked to provide personal information, which can include:

• Name
• Email address
• Billing address
• Phone number
• Account login details
• Payment method information (processed securely by our payment partners we do not store your full card number or security code)

We use this information to:

• Create and manage your account
• Process orders and payments
• Provide customer support
• Send important account and service updates

Your information is not sold or shared with outside parties, except as required to process payments, provide our services, or comply with legal obligations.

3. Log Data

When you access our website or services, we automatically collect technical information, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Dates and times of access
• Account activity and order history

This data is used for security, fraud prevention, analytics, and service improvements.

4. Cookies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Measure website usage and performance
• Protect against fraudulent activity

You may disable cookies in your browser settings, but some features may not function properly.

5. Security

We use industry-standard measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Role-based access controls
• Payment processing only through PCI DSS compliant providers

Sensitive information such as full credit card numbers or security codes is never stored on our systems.

6. Data Retention

• Account and billing information is retained while your account is active and for any period required by law (typically up to 7 years for tax purposes).
• Server and access logs are generally retained for up to 12 months unless needed for security or legal reasons.
• Support tickets and communications are retained as part of your account history.

7. Links to Other Websites

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Your Rights

You have the right to request access, correction, or deletion of your personal data. You may also object to certain processing activities or request a copy of your data in a portable format.
To exercise these rights, contact us at privacy@playnhost.com.

9. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted here with the updated “Last Updated” date. Continued use of our services after changes are posted indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

PLAYNHOST Privacy Officer
📧 privacy@playnhost.com
🌐 www.playnhost.com